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Case study Marubeni India Private Limited

Leave it all to KDDI—from office interiors to IT infrastructure buildout! A one-stop solution powered by Japanese-quality proposal capabilities and progress management


Marubeni India Case study

Introduced service

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Contents

Summary

Marubeni India, a local subsidiary of Marubeni Corporation, was planning to relocate to a building still under development. Interior and IT construction plans had to be adjusted in detail in line with the progress of the building-side work, requiring advanced project management.

In this project, KDDI India provided a one-stop service covering interior design, IT infrastructure construction, stakeholder coordination, and schedule management. In November 2025, the handover of the new office was completed, enabling a smooth relocation in a short timeframe and the establishment of a stable working environment.

Customer Challenges

Complex coordination was required in accordance with the progress of facility construction for the unfinished building, and there was also a risk of work stoppages due to air pollution. It was also necessary to align design and IT requirements among members from different cultural backgrounds.

Solved by KDDI!

One-stop delivery from interiors to IT infrastructure

One-stop delivery from interiors to IT infrastructure

We handled everything in one package, managing interiors and IT in parallel and minimizing the customer’s coordination burden.


Advanced project management to address external factors

Advanced project management to address external factors

Amid factors such as delays, specification changes, and construction stoppages due to air pollution, we conducted meticulous schedule control and plan adjustments.


Japanese-quality proposals and workmanship

Japanese-quality proposals and workmanship

Through repeated discussions, we aligned differing design and IT requirements. Construction was completed carefully at Japanese-quality standards.

Why KDDI India Was Chosen

  • One-stop capability grounded in long-standing trust and Japanese-quality standards

KDDI India had earned trust as a partner that understands both local circumstances and Japanese-quality expectations. Under complex conditions, our ability to deliver interiors and IT as a one-stop service, together with our management capability to execute quality, was highly regarded. This led to us being selected as the partner to lead the relocation project.

Sho Ishikawa (Deputy General Manager, HR / General Affairs / IT Department)

Initiatives by KDDI India

  • Project execution capability even under difficult conditions

We repeatedly negotiated and closely shared information with the building side and the owner, revising the schedule as needed to minimize the impact of unexpected factors. We also responded quickly to on-site issues such as inadequate drainage facilities. Amid India’s uniquely fast-changing environment, we continuously updated the work plans, flexibly proceeding with the parts could be worked on at the time, and ultimately achieved completion and handover as scheduled.

Project execution capability even under difficult conditions
  • Bridging the gap between safety and convenience

KDDI India carefully gathered requirements from both Japanese and Indian sides in the project, balancing specifications between Japanese-quality standards and local needs. We reconciled preferences for a fully wireless setup with opinions favoring a hybrid of wired and wireless for safety and stability. We also worked through details such as the mounting height of facial recognition devices through repeated dialogue, consolidating the requirements into specifications that were acceptable to all parties.

Bridging the gap between safety and convenience
  • As a result of the strengthened trust built through this initiative, Marubeni has consulted KDDI from the earliest stages of their next office relocation of a local site. Through our selection as the primary partner for the next project, we are able to provide them ongoing support.

Completion Photos

  • A fusion of modern design and Japanese nuances, centered on the customer’s brand color of red

Entrance

A warm entrance featuring wood grain, and a design that makes the corridor extending inward appear wider, creating an open and spacious feel.

Entrance Completion Photos
Entrance Completion Photos

Working Space

Facial recognition was introduced for entry/exit control. The originally planned wireless operation was optimized to a hybrid configuration of wireless and wired that takes both safety and stability into account.

Working Space Completion Photos
Working Space Completion Photos

Conference Room

For the large conference room (capacity: up to 36 people), we introduced an advanced audio and conferencing system integrating an AI camera and AI speaker. Automatic zoom and sound pickup based on the speaker’s position creates an environment where voices are easy to hear even in large meetings.

Conference Room Completion Photos
Conference Room Completion Photos

Cafeteria

We designed a calm cafeteria with a wood-grain theme with comfort and convenience in mind, coordinating with the building side to secure the necessary water supply and drainage.

Cafeteria Completion Photos
Cafeteria Completion Photos

Download the document now for more completion photos!

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Message from the project leader

Project Leader of KDDI India

Satoshi Yamamoto, Director, ICT Sales, KDDI India

We are truly honored to have provided Marubeni with a one-stop solution combining interiors and IT for the relocation to your new office in India—within a short delivery timeframe and at a quality level that met your satisfaction. We will continue to provide attentive support across India and strive to contribute to Marubeni’s core business.

* All information is current at the time of the interviews.
* Please refrain from contacting Marubeni India Private Limited about this usecase.

Customer profile

Marubeni India

Marubeni India Private Limited (MIPL)

Address Unit No. 9, 5th Floor, Worldmark 4, Asset Area No. , LP-1B-04, Aerocity, New Delhi - 110037
Employees 108 (as of January 2025)
Publication date May, 2026

Marubeni

Marubeni Corporation

Address 1-4-2 Otemachi, Chiyoda-ku, Tokyo
Employees 4,304 (as of March 31, 2025)

What is the best solution for your problem?
Please consult a KDDI consultant.

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